NJH Canopies — Discovery

00

Visit

Date Time

Met with Their role

Workshop address

01

Business basics

Confirm — pulled from their site

Business name (exactly as it should appear)

Phone(s) WhatsApp number (which one?)

Email

In business since Operating hours

Facebook Instagram / X

Areas served

02

What they do & product range

Confirm ticks — pulled from their site/Google

How they operate

Manufacture Resell & fit Both

Canopy types / options

Accessories / extras

Accessory brands stocked Warranty offered Top products / services they most want to push

03

Customers & positioning

Who are their customers? (their site says tradesmen, businesses, farmers, fleet owners — confirm) What makes NJH different / why customers choose them

How hard to play the Andycab card? (they're the authorised East London fitment centre)

Lead with it Balanced Downplay

OK to use Andycab logo + 3yr shell / 1yr parts warranty on site? Which contact to show — NJH's own or the Andycab central line?

04

Look, feel & visuals

This decides how good the site can look — and the quote

What can he provide?

Better daytime photos Vector / hi-res logo Product / brand logos Roll-top video Customer / fitment photos

Can he get a few good daytime shots? (who would take them, by when)

Budget for photography? (if any) Who made the logo / has the file?

Three words for the feel they want Brand colours (theirs: black + teal — confirm)

Anything they definitely DON'T want?

05

Website goals, pages & content

What do they want the site to DO for them?

Main action for visitors

Call WhatsApp Enquiry form Get directions

Enquiry / quote form should capture

Where should enquiry messages be sent? (the inbox he actually checks) Where does the copy come from? (their current site / I write from their site + Google / they write fresh) Headline / tagline idea (theirs is "We have you covered") Reviews / testimonials to feature (they're at 4.5★ on Google — any more, or OK to use those?) Sites / styles they like (Andycab is the layout he pointed to) Must-haves Timeline / deadline

06

Current site & handover

They're on WordPress (njhafrica.co.za) — you're replacing it

What does he want changed / what's missing from the current site?

Who owns the domain / registrar? Where is it hosted?

Can you get domain / DNS / WordPress login access?

Keep the newsletter signup? Which email to use on the site?

07

Money & next steps

Range floated (anchor ~R11k; e.g. R10 000 – R13 000) His reaction to the range Budget signals / figure mentioned (if any)

Terms mentioned

50% deposit to start Balance on completion

When can he get you everything? (logo, photos, any copy — the project starts when these arrive) Agreed next step Next checkpoint / date

08